Return Policy
180-Day Return Policy
At lcmrekiia, we want customers to shop with confidence.
Eligible purchases may be returned within 180 calendar days after delivery, subject to the conditions below.
Your uploaded standard specifically requires the return window, eligibility, return procedure, return address, return shipping responsibility, and refund timing to be clearly explained.站点提交前整改标准｜P0 必改项
Return Eligibility
For preference-based returns, products should generally:
- be in their original condition;
- include the original packaging where applicable;
- include accessories or components originally supplied with the item;
- not show unreasonable damage caused after delivery.
Products that are damaged, defective, incorrect, or materially different from the product description will be handled separately as described below.
How to Request a Return
To begin a return request, contact:
Please provide:
- your order number;
- the product you wish to return;
- the reason for your request;
- photographs or videos when relevant.
Our customer service team will review your request and provide the appropriate next steps.
Return Address
Please do not send products directly to our registered business address unless specifically instructed to do so.
After your request is approved, we will provide the appropriate return warehouse address and return instructions.
180-Day Free Return
Eligible purchases are covered by our 180-Day Free Return program.
Where the return qualifies under this program, we will provide the applicable return instructions and return-shipping solution.
Return eligibility may depend on the condition of the product and the reason for the return.
Damaged, Defective, or Incorrect Items
If an item arrives:
- damaged;
- defective;
- incorrect;
- missing essential components; or
- materially different from the product ordered,
please contact us promptly.
After reviewing the issue, we may provide an appropriate:
- replacement;
- refund;
- reshipment; or
- return solution
without requiring you to bear costs caused by an error on our part.
Refund Processing
Once an approved returned item has been received and inspected, eligible refunds are generally processed within 5–10 business days.
Refunds will normally be issued to the original payment method.
Your financial institution may require additional time before the refund appears in your account.
Non-Refundable Charges
Where permitted by applicable law, certain original shipping charges for optional expedited shipping may not be refundable when the return is based solely on customer preference.
This does not affect cases involving damaged, defective, or incorrect products.